FAQs

We know you might have some questions about lahint. Here are answers for the most frequent questions.

✅ You can browse the available services on Lahint’s website, select the one you need, and click “Request Service Now.” The platform will guide you through each step, including data entry, electronic signing, and payment.

✅ No. Lahint is not a government entity but acts on your behalf to submit and follow up on requests through official government portals, in full compliance with regulations.

✅ In most cases, no. Lahint handles the entire process electronically. You only need to ensure that your information and documents are accurate and complete.

✅ You can track your request at any time through your Lahint account. You’ll also receive updates via email or WhatsApp.

✅ Yes. Lahint issues an official VAT e-invoice after payment is completed. You can download it directly from your account.

✅ If the service cannot be completed due to reasons beyond your control, Lahint commits to either issuing a full refund or rescheduling the service, depending on your preference.

Left
Right

Strategic Vision

🏅ISO 9001 Quality Management Certification

Strategic Vision

🏅ISO 9001 Quality Management Certification

Customer Satisfaction First
We deliver high-quality automated government services that meet our clients' needs efficiently.

Continuous Improvement
We consistently enhance our processes to ensure a seamless, fast experience.

Operational Excellence
This certification ensures we follow best practices across all service delivery stages.

More
🏅ISO 9001 Quality Management Certification

Strategic Vision

🖥️ ISO/IEC 20000-1 IT Service Management Certification

Strategic Vision

🖥️ ISO/IEC 20000-1 IT Service Management Certification

Reliable IT Services
We provide high-standard IT services ensuring business continuity.

Enhanced Technical Support Quality
We improve support processes to guarantee fast and effective resolutions.

Global Best Practices
This certification reflects our commitment to internationally recognized IT service and support standards.

🖥️ ISO/IEC 20000-1 IT Service Management Certification

Strategic Vision

🔐 ISO/IEC 27001 Information Security Management Certification

Strategic Vision

🔐 ISO/IEC 27001 Information Security Management Certification

Sensitive Data Protection
We are committed to safeguarding client data and ensuring confidentiality across our services.

Comprehensive Information Security
We follow international standards to protect user data and maintain system integrity.

Trust and Continuity
This certification enhances the reliability and continuity of our services with the highest security standards.

More
🔐 ISO/IEC 27001 Information Security Management Certification

Strategic Vision

☁️ ISO/IEC 27018 Certification for Personal Data Protection in Cloud Services

Strategic Vision

☁️ ISO/IEC 27018 Certification for Personal Data Protection in Cloud Services

User Privacy Protection
We are committed to safeguarding users' personal data in our cloud-based services.

Certified Security Standards
We implement international standards to ensure data security in cloud environments.

Trust and Confidentiality
This certification strengthens client trust by ensuring data privacy and confidentiality.

☁️ ISO/IEC 27018 Certification for Personal Data Protection in Cloud Services